Remote Care Coordinator & Administrator
Skills
EMISGeneral AdministrationHealthcareNational Health ServiceOralOrganization SkillsQuestionnaires
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Prior experience in a GP practice is essential
- Hands on experience with clinical systems
- Strong organisational skills and ability to manage a high volume of tasks accurately in a remote setting
- Excellent written and verbal communication skills for working with patients and healthcare professionals
- Confident with computers and office software
- Self motivated proactive and able to work well within a remote team
- Calm accurate detail focused approach
- Right to work in the UK
- Enhanced DBS check
- Completion of data security and information governance training
- Private secure space to work from home
Nice to have
- Detail focused
- Calm under pressure
- Proactive
- Self motivated
- Organised
Day to day
- Monitor and manage incoming triage tickets across GP practices to keep patient workflows moving efficiently
- Accurately record update and route triage data across clinical systems including EMIS SystmOne and Docman
- Send patient questionnaires track completions and support GP review while liaising with practice staff and the clinical team