Change Communications Specialist

Skills
AdoptionBusiness DevelopmentColorDashboardsInformation DeliveryLeadershipManagement Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience in business change or change management support
  • Knowledge of customer-centric methodologies across product lifecycles
  • Familiarity with Prosci ADKAR or similar change approach
  • Ability to develop and execute communications and training plans
  • Strong stakeholder management and executive engagement skills
  • Experience assessing change impacts and business readiness
  • Capability to support digital product adoption and market engagement
  • Own working laptop

Nice to have

  • Customer-centric
  • Adaptable
  • Collaborative
  • Strategic thinker
  • Proactive communicator

Day to day

  • Lead business change across the digital product lifecycle to improve adoption and reduce disruption.
  • Refine and execute change, training, and communications plans for global pricing releases and hypercare support.
  • Support executive stakeholders, assess change impacts, and adapt readiness activities as program needs evolve.