Chief Operating Officer
Skills
Business DevelopmentBusiness Process ImprovementCoachingCustomer Relationship ManagementEvent ManagementMarketingMarketing Strategy
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Deep experience in theme parks attractions or themed entertainment
- Executive leadership experience in a COO Managing Director General Manager Regional Vice President or equivalent role
- Track record of leading complex multi-site international operations with P&L or operational budget responsibility
- Success building trusted long-term enterprise partner relationships at executive level
- Proven improvement of operational performance and profitability while maintaining guest satisfaction
- Experience opening new parks sites or venues and leading launch and ramp-up
- Experience managing large frontline and seasonal workforces alongside corporate functions
- Strong financial and analytical capability with data-driven decision-making
- Comfort operating in a technology-led business public company experience is an advantage
Nice to have
- Visible hands-on leader
- Commercially minded
- Decisive
- Resilient
- Collaborative across cultures
Day to day
- Own executive relationships with major theme park and attraction partners, building trusted senior-level connections that protect and grow key accounts.
- Oversee site and park performance across a distributed international network, driving guest satisfaction, revenue per guest and profitability improvements.
- Lead new park deployments worldwide, coordinating internal launch teams to open sites on time and on budget while strengthening operational delivery.
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