Chief Operating Officer

Skills
Business DevelopmentBusiness Process ImprovementCoachingCustomer Relationship ManagementEvent ManagementMarketingMarketing Strategy
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Deep experience in theme parks attractions or themed entertainment
  • Executive leadership experience in a COO Managing Director General Manager Regional Vice President or equivalent role
  • Track record of leading complex multi-site international operations with P&L or operational budget responsibility
  • Success building trusted long-term enterprise partner relationships at executive level
  • Proven improvement of operational performance and profitability while maintaining guest satisfaction
  • Experience opening new parks sites or venues and leading launch and ramp-up
  • Experience managing large frontline and seasonal workforces alongside corporate functions
  • Strong financial and analytical capability with data-driven decision-making
  • Comfort operating in a technology-led business public company experience is an advantage

Nice to have

  • Visible hands-on leader
  • Commercially minded
  • Decisive
  • Resilient
  • Collaborative across cultures

Day to day

  • Own executive relationships with major theme park and attraction partners, building trusted senior-level connections that protect and grow key accounts.
  • Oversee site and park performance across a distributed international network, driving guest satisfaction, revenue per guest and profitability improvements.
  • Lead new park deployments worldwide, coordinating internal launch teams to open sites on time and on budget while strengthening operational delivery.