How Remoteville checks and expires listings
Client Care Executive
Skills
AssessmentCustomer Relationship ManagementHealthcareInterest RatesProfessional ServicesSalesSuitability
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven experience in a client-facing sales or service role ideally in healthcare legal or professional services.
- Exceptional verbal and written communication skills with empathy and professionalism.
- Highly organised with strong digital proficiency and multi-case workflow management.
- Experience handling sensitive medical enquiries.
- Ability to work in a fast-paced environment.
Nice to have
- Empathetic
- Professional
- Highly organised
- Digitally proficient
- Fast paced
Day to day
- Act as the first point of contact for new enquiries from solicitors families and healthcare professionals.
- Assess referral urgency suitability and complexity with care and professionalism.
- Coordinate appointments gather clinical documentation and keep records accurate in the CRM system.
Hiring process
- Speak to Jack