What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3+ years of experience managing projects implementations or customer-facing initiatives
- Experience working with technical teams software solutions systems implementations or manufacturing technology
- Strong communication skills with the ability to collaborate with customers and internal teams
- Experience gathering requirements solving problems and managing competing priorities
- Ability to understand technical concepts and communicate them effectively to non-technical audiences
- Experience working in manufacturing operations engineering or industrial environments preferred
Nice to have
- Strong communicator
- Customer-focused
- Problem solver
- Collaborative
- Detail-oriented
Day to day
- Lead customer projects from kickoff through successful implementation and adoption.
- Manage project scope timelines milestones risks and deliverables while keeping stakeholders aligned.
- Serve as the primary point of contact for manufacturing clients and translate business needs into actionable solution requirements.