RRemoteville
Centauri Health Solutions, Inc logoCentauri Health Solutions, Inc

Client Support Engineer

Skills
Computer ScienceData AnalyticsData ExchangeHealthcareMotorsOauthRoot Cause Analysis
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in computer science Information Systems Engineering or related field or 3+ equivalent experience
  • Experience troubleshooting interoperability solutions including FHIR APIs and RESTful APIs using oAuth
  • Experience analyzing logs and diagnosing issues in distributed systems
  • Experience executing queries such as SQL and working with data to support troubleshooting
  • Familiarity with interoperability platforms and tools such as interface engines and monitoring tools
  • Strong analytical and problem-solving skills
  • HL7 messaging troubleshooting experience
  • SOAP APIs troubleshooting experience
  • GCP cloud experience

Day to day

  • Diagnose complex interoperability issues across FHIR APIs HL7 messaging and network integrations.
  • Analyze logs payloads system behavior and data flows to pinpoint root causes and resolve failures.
  • Partner with Engineering Product and customer-facing teams to support escalations document findings and improve repeatable support processes.