Clinical Systems Support Assistant

Skills
Data RetentionElectronic Data CaptureEnglishIRTMentoringMinutesPlays
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Good standard of written and spoken English
  • Proficient in common office software
  • Self-motivated and able to contribute to a team
  • Able to work independently or in a multidisciplinary team
  • High attention to detail
  • Able to prioritise and handle multiple projects simultaneously
  • High school education or equivalent experience
  • Minimum 1 year experience in an office customer service environment

Nice to have

  • Detail-oriented
  • Team player
  • Self-motivated
  • Organised
  • Adaptable

Day to day

  • Assist Clinical Systems Project Associates and the Clinical Systems Support Lead with day-to-day support for clinical systems and studies.
  • Track training for Worldwide vendor study and site personnel and keep records accurate and up to date.
  • Support project communications by preparing agendas taking meeting minutes and scheduling calls while helping manage deliverables milestones records retention and Trial Master File activities.
  • Provide first-line support for clinical systems when appropriate and help keep study documentation organised and compliant.