Cloud Solution Architect

Skills
Cloud ComputingArchitectureCloud MigrationCommercial AwarenessCustomer ServicePresalesSolution Architecture
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Excellent knowledge of Azure and AWS environments
  • Very good knowledge of cloud migration and transformation strategies
  • Good knowledge of Microsoft’s and/or Amazon’s Cloud Adoption and Well Architected Frameworks
  • Excellent customer service skills and ability to collaborate with customers
  • Strong commercial awareness of recent technology industry shifts and directions of travel
  • Very good skills and exposure to utilizing cloud native platform as a service (PaaS) offerings such as Azure App Service, Azure Kubernetes Service, Amazon Elastic Kubernetes Service or Amazon Elastic Beanstalk

Day to day

  • Architect solutions for customers using Azure and AWS technology stacks
  • Review customer architecture
  • Advise customers on new technologies within the Azure and AWS stacks
  • Lead a customer’s Customer Success Plan to modernize and become cloud native
  • Manage and create backlog items and tasks in Dynamics365 CRM as part of the customer backlog
  • Provide architectural and solution support to engineers configuring the solutions the CSA has designed
  • Provide an escalation point for the Service Desk Squads to customer queries and problem tickets
  • Provide a change advisor role where needed within ANS’ Change Advisory Board (CAB)