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Cloud Support Engineer

Skills
Cloud ComputingComputer ScienceCustomer ServiceSystem AdministrationTroubleshooting
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in Computer Science Information Technology or related field.
  • Minimum of 3 years of experience in cloud support or a related role.
  • Proficiency in cloud platforms such as AWS Azure or Google Cloud.
  • Strong knowledge of networking security and virtualization technologies.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and manage multiple tasks efficiently.
  • Excellent communication and customer service skills.
  • Relevant certifications such as AWS Certified Solutions Architect or Azure Administrator preferred.

Nice to have

  • Relevant certifications
  • Team collaboration
  • Flexibility
  • Independent worker

Day to day

  • Help internal teams and clients with cloud-related difficulties by offering technical support and assistance.
  • Investigate and promptly and effectively fix issues related to cloud infrastructure.
  • Maintain availability and seamless operation by keeping an eye on cloud servers and services.
  • In order to deploy and manage cloud technologies, work together with cross-functional teams.
  • Examine and enhance the security and performance of cloud computing.
  • Remain abreast of the most recent developments in cloud computing.

Hiring process

  • Please send your resume and cover letter if you think you can fill the job's criteria and requirements.
  • We will get in touch with the selected prospects for additional interviews.