Communication & Documentation Specialist
Skills
Analytical SkillsEnglishLeadershipMicrosoft ExcelOrganizational InitiativesStorytellingTemplate Design
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- University degree or equivalent experience with minimum 5 years relevant experience or advanced degree with minimum 3 years experience
- 3+ years of experience writing formal communications
- 3+ years of experience with organizational change management concepts
- Minimum 3 years of experience writing technical end user documentation
- Experience with Jira and digital identity tools
- Proficiency with Microsoft Office including PowerPoint SharePoint Excel Word OneNote and Visio
- Strong communication storytelling and relationship-building skills
- Excellent attention to detail and business analytic skills
- Ability to work to tight project timelines and manage sensitive materials
Nice to have
- Exceptional communication
- Storytelling
- Relationship-building
- Attention to detail
- Business analytic skills
- Meticulous follow-through
- End-to-end ownership
- Discretion
Day to day
- Collaborate with cross-functional teams to align messaging and capture project objectives for communications and documentation initiatives.
- Create and distribute clear user-focused communications such as emails and newsletters that translate complex technical information into accessible content.
- Develop, update, and maintain standard work documentation while supporting change management efforts and evaluating end-user feedback to improve materials.
Hiring process
- Learn More & Apply Now