RRemoteville
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Content Developer

Skills
Adobe CaptivateCamtasiaContent DevelopmentCopy EditingInstructional DesignTechnicalTechnical Documentation
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s Degree in Technical Communication Instructional Design or related field
  • 4-5 years of documentation or training content development experience
  • Experience in a software development environment preferred
  • Proficient with Microsoft Word Excel and PowerPoint
  • CAD/CAM or manufacturing technology experience preferred
  • Knowledge of current authoring tools screen capture software and Adobe Acrobat
  • Working knowledge of HTML CSS and/or XML
  • Above average independent working ability with self-direction to complete tasks or projects proactively
  • Time management and multi-tasking skills
  • Excellent written and verbal communication skills delivering information succinctly and clearly

Nice to have

  • Experience with Agile software tools
  • Familiarity with task-based content
  • Familiarity with certification exam item writing
  • Teaching or leading training courses
  • Knowledge of Windows operating systems

Day to day

  • Research user needs and characteristics to support and recommend documentation and/or training requirements
  • Conduct interviews with subject matter experts to obtain the necessary information for content development
  • Support the development of content to supplement in-class training courses including exercises and instructor notes for 3rd-party trainers
  • Write edit and produce content for LMS training courses video scripts online help systems multimedia files PDF files or other formats
  • Create graphics to illustrate concepts and procedures with guidance from experienced Content Developers
  • Assure the quality and accuracy of content by coordinating technical reviews incorporating reviewers’ suggestions and performing content testing
  • Deliver Mastercam product training to Resellers Partners Customers and Employees
  • Provide peer editing and technical editing for the Creative Services Department
  • Align content with the Mastercam Certification program