Remote Content Developer Job in United States Mastercam

Who you are

• Bachelor’s Degree in Technical Communication Instructional Design or related field
• 4-5 years of documentation or training content development experience
• Experience in a software development environment preferred
• Proficient with Microsoft Word Excel and PowerPoint
• CAD/CAM or manufacturing technology experience preferred
• Knowledge of current authoring tools screen capture software and Adobe Acrobat
• Working knowledge of HTML CSS and/or XML
• Above average independent working ability with self-direction to complete tasks or projects proactively
• Time management and multi-tasking skills
• Excellent written and verbal communication skills delivering information succinctly and clearly

Desirables

• Experience with Agile software tools
• Familiarity with task-based content
• Familiarity with certification exam item writing
• Teaching or leading training courses
• Knowledge of Windows operating systems

What the job involves

• Research user needs and characteristics to support and recommend documentation and/or training requirements
• Conduct interviews with subject matter experts to obtain the necessary information for content development
• Support the development of content to supplement in-class training courses including exercises and instructor notes for 3rd-party trainers
• Write edit and produce content for LMS training courses video scripts online help systems multimedia files PDF files or other formats
• Create graphics to illustrate concepts and procedures with guidance from experienced Content Developers
• Assure the quality and accuracy of content by coordinating technical reviews incorporating reviewers’ suggestions and performing content testing
• Deliver Mastercam product training to Resellers Partners Customers and Employees
• Provide peer editing and technical editing for the Creative Services Department
• Align content with the Mastercam Certification program