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Remote Content Moderator Job in United States Miaplaza, Inc.

Content Moderator Miaplaza, Inc.
Attention To DetailConstructive FeedbackCustomer ServiceHigh Level Of AccuracyInterpersonalModeratingOnline Community ModerationOnline Moderation
Entry-level/graduate - Junior (1-2 years)
United States


Miaplaza, Inc. is elevating online learning and making it more effective than ever before.
125+ employees
EducationeCommerceB2C


Role


Who you are

  • Strong proficiency with technology and learn new technologies quickly
  • Make decisive judgment calls on students’ posts
  • Understand and relate to young audiences by staying up-to-date with trends
  • Interact with children compassionately and patiently
  • Access to a computer/laptop with camera and reliable high-speed internet connection
  • Understand online safety and child protection principles
  • Excellent attention to detail and identify subtle issues in user-generated content
  • Work independently and collaboratively
  • Strong problem-solving and critical-thinking skills
  • Strong interpersonal and communication skills
  • Growth mindset and motivated by constructive feedback
  • Manage schedules and meet deadlines
  • Highly motivated, proactive, and seek continuous improvement
  • High standards of integrity and transparency

Desirables

  • Prior experience in content moderation or community management
  • Unique perspective and transferable skills



What the job involves

  • Create a safe and engaging social environment for children
  • Moderate texts, artwork, and videos on educational website
  • Guide students to develop social skills and community respect


Application process

  • Assessments
  • Phone call interview
  • Assignment
  • Final video interview

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Company


Company mission

Miaplaza, Inc. is elevating online learning and making it more effective than ever before. Miaplaza applies the most successful approaches in virtual education to create a homeschool curriculum platform where students from different backgrounds can be successful, including kids with learning disabilities. The platform allows users to personalize each student’s learning path in a way that exceeds the possibilities of the traditional classroom setting. Miaplaza's main K-8 curriculum platform is Miacademy, and the high school platform is MiaPrep.




Company benefits

  • Mission-driven team dedicated to innovative education solutions
  • 100% remote team
  • Flexible schedule
  • Health, dental, and vision insurance
  • 401(k) retirement plan with employer match
  • Paid Time Off
  • Parental leave
  • Free site memberships for employees' families
  • Challenging and rewarding projects
  • Connect through community and culture events



Company values

  • Innovative education
  • Continuous improvement
  • Growth
  • Social skills development



Company HQ

Gardnerville



Founders

Johannes Ziegler (CEO)
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