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Corporate Travel Technology Specialist
Skills
Account ManagementAnalytical SkillsCustomer Relationship ManagementDental CareEmployee Assistance ProgramsSalesService Desk
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum of 5 GCSEs or equivalent
- 5+ years travel operations experience
- Proven experience handling the listed responsibilities
- Able to obtain required certifications from technology providers
- Able to set goals and meet deadlines
- Strong analytical and critical thinking skills
- Excellent writing and communication skills
- Strong organisational and people skills
- Excellent technical skills
- Strong teamwork and interpersonal skills
- Strong project management skills
- Detail oriented
- Proficiency in Microsoft Office Suite and web conferencing tools
- Ability to work flexible hours
- Proficiency in setting and managing customer expectations
Nice to have
- Detail oriented
- Analytical
- Organised
- People focused
- Technically minded
- Collaborative
- Flexible
Day to day
- Support product implementations and client training across multiple travel booking and fulfillment systems.
- Apply GDS expertise to troubleshoot issues, manage escalations, and strengthen end-to-end automation.
- Lead internal and external project activities while configuring portals, profiles, and booking tools for corporate clients.