CRM Solutions Specialist
Skills
Customer Relationship ManagementMicrosoft DynamicsSalesforce.Com
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience with CRM platforms such as Salesforce Microsoft Dynamics 365 HubSpot or similar
- Strong analytical and problem-solving skills
- Experience with CRM configuration reporting and process automation
- Excellent communication and stakeholder management skills
- Legally authorized to work in the UK
Nice to have
- Analytical
- Problem-solving
- Communication
- Stakeholder management
- Cross-functional collaboration
Day to day
- Design, configure, and optimize CRM solutions that support business operations and customer engagement.
- Gather business requirements and translate them into practical CRM configurations and improvements.
- Troubleshoot CRM issues, support integrations, and provide end-user training to improve adoption.