CRM Specialist
Skills
AnalyticsBusinessBusiness ProcessCustomer Relationship ManagementData GovernanceData ManagementDuplication
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in CRM implementation administration or optimisation
- Experience in data management data quality or data governance
- Experience integrating information across multiple systems
- Experience designing efficient workflows and business processes
- Experience in reporting analytics or impact measurement
- Ability to work independently and communicate clearly with non-technical colleagues
Nice to have
- Practical
- Scalable
- Independent
- Clear communicator
- Motivated by impact
Day to day
- Review current CRM and data processes across disconnected systems
- Design a practical structure for managing contacts learners volunteers and alumni
- Recommend effective integrations and sensible automation to improve reporting and sustainability