Customer Architect
Skills
DevopsAdoptionContextCost EngineeringCustomer SuccessLaw EnforcementProfessional Services
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 7+ years in software engineering solutions architecture DevOps or technical consulting
- Experience in deeply technical customer-facing roles
- Proven ability to lead complex implementations and drive customer outcomes
- Experience across AWS GCP Azure Terraform CloudFormation or Linux
- Experience with Kubernetes Helm Kustomize or OpenShift
- Experience with Jenkins GitHub Actions GitLab CI or Harness
- Experience with Python Bash or YAML
- Familiarity with secure pipeline design and policy enforcement
- Experience integrating security into CI CD workflows
Nice to have
- Hands-on builder mindset
- Multi-domain versatility
- Strong communication
- Comfortable with ambiguity
- Continuous learner
Day to day
- Embed deeply with customer teams to solve complex technical challenges and accelerate adoption
- Design implement and optimize CI/CD infrastructure and DevSecOps workflows across customer environments
- Act as a trusted technical advisor bridging customer teams with Product and Engineering while driving measurable outcomes
- Analyze usage and delivery data to identify gaps recommend improvements and support expansion across multiple platform modules
Hiring process
- Apply directly via the company website
- Interviews are generally conducted via Zoom video conference