RRemoteville

How Remoteville checks and expires listings

Vitality Group Inc. logoVitality Group Inc.

Customer Care Specialist

Skills
Customer ExperienceCustomer ServiceCustomer SupportEventsImage CaptureOrganization SkillsTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Effective communication skills
  • Strong organization skills
  • Ability to manage multiple priorities
  • Customer focused and responsive
  • High School Diploma

Nice to have

  • Customer service experience
  • Health or wellness background

Day to day

  • Provide timely and accurate customer service support over the phone and through written inquiries.
  • Support inbound telephonic calls, resolve issues on first contact, and direct submissions to the correct departments.
  • Identify process gaps, track improvements, and help educate customers on the program and website navigation.