RRemoteville

How Remoteville checks and expires listings

Vitality Group Inc. logoVitality Group Inc.

Customer Care Specialist

Skills
Customer ExperienceCustomer ServiceCustomer SupportEventsImage CaptureOrganization SkillsTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Effective communication skills
  • Strong organization skills
  • Ability to manage multiple priorities
  • Customer focused and responsive
  • High School Diploma

Nice to have

  • Customer service experience
  • Health or wellness background
  • Bachelor's degree

Day to day

  • Provide prompt and accurate support for inbound phone calls from members.
  • Respond to customer inquiries with a strong focus on first call resolution and rapid issue handling.
  • Submit requests to the correct departments, document escalations, and help improve member experience and internal processes.