Customer Enablement Lead
Skills
AdoptionB2CCustomer ExperienceCustomer SuccessEnglishEnhanced Data Rates For GSM EvolutionEvents
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3+ years in Customer Enablement Education CX Community Customer Success Onboarding or Solutions Engineering
- Experience designing and delivering training enablement content including video tutorials walkthroughs and customer-facing resources
- Confident presenting on live streams webinars calls and events
- Basic video editing skills
- Data-driven mindset with experience measuring adoption engagement and customer health signals
- Strong understanding of AI tools prototyping coding workflows and technical integrations
- Passion for helping others succeed and solving problems creatively
- High ownership self-direction initiative and independent working style
- Strong project management and organizational skills
- Experience collaborating cross-functionally
- Exceptional verbal and written English communication skills
Nice to have
- Curious
- High ownership
- Self-directed
- Collaborative
- Data-driven
- Technical mindset
Day to day
- Equip premium users with knowledge resources and confidence to succeed with Bolt
- Design and deliver 1:1 and 1:many enablement experiences through onboarding training video content and live sessions
- Create scalable educational programs gather customer insights and improve satisfaction retention and long-term growth