BroadbandBroadband AccessCustomer ContactCustomer ExperienceCustomer SatisfactionCustomer SupportHitting TargetsRelationship Building
NottinghamUK
2780+ employees
We’re Domestic & General the appliance care experts. We look after the things you rely on every day to keep your home running. In fact we protect repair and care for millions of products and appliances each year – from fridges and washing machines to TVs and boilers. We’ve been in business since 1912 and we’re always looking ahead to what’s next so you know we’ll be there when you need us.
Role
Who you are
Solid background in targeted sales
Driven mindset with strong sales skills
Proven experience working autonomously or home-based
Great communication skills
Team player committed to great customer experience
Resilient attitude to juggle tasks
Desirables
Driven mindset
Strong sales skills
Autonomous working
Great communication skills
Team player
Resilient attitude
What the job involves
Handle inbound customer support and sales queries effectively resolving problems on first contact
Utilize sales skills to up-sell products and ensure customers have peace of mind
Build rapport with customers to understand their needs and provide excellent service
We’re Domestic & General, the appliance care experts. We look after the things you rely on every day to keep your home running. In fact, we protect, repair and care for millions of products and appliances each year – from fridges and washing machines to TVs and boilers. We’ve been in business since 1912 and we’re always looking ahead to what’s next, so you know we’ll be there when you need us.
Company benefits
Full training career progression
Regular incentives great prizes
Monthly sales bonuses
33 days annual leave including bank holidays
Free annual D&G protection plan
Employee assistance programme
Discounted gym membership healthcare costs
Pension scheme matched contributions
Life assurance 4x salary
Employee discounts Sky TV mobile packages high street retailers
Travel loans car leasing Cycle to Work scheme
Company values
Company Description:We’re Domestic & General, the appliance care experts. We look after the things you rely on every day to keep your home running. In fact, we protect, repair and care for millions of products and appliances each year – from fridges and washing machines to TVs and boilers. We’ve been in business since 1912 and we’re always looking ahead to what’s next, so you know we’ll be there when you need us.