Remoteville

Remote Customer Service Advisor Job in Norwich, UK World Kinect

Customer Service Advisor World Kinect
Attention To DetailComplaint ManagementContact CentersCustomer ServiceCustomer-Focused ServiceData EntryEnquiriesOral
NorwichUK
5085+ employees
EnergySustainabilityRenewable EnergyConsulting


Role


Who you are

  • Work experience in a customer services role in a fast-paced office or Contact Centre
  • Desire to build a career in customer service
  • Excellent customer service skills
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Collaborative approach
  • Strong attention to detail
  • Ability to work methodically
  • Strong IT skills including Microsoft Office (Word, Excel, Email & Web)
  • Strong data entry skills and high levels of accuracy

Desirables

  • Entrepreneurial thinking
  • Innovative thinking
  • Collaboration
  • Efficient execution
  • Strong interpersonal skills
  • Strong data entry skills
  • Attention to detail
  • Strong IT skills
  • Strong written and oral communication skills



What the job involves

  • The Customer Service Advisor is an important part of the Watson Team and is responsible for delivering an exceptional customer experience.
  • The role requires taking inbound calls from customers, processing orders, and dealing with customer enquiries relating to orders and deliveries.
  • Compliance with the Data Protection Act and GDPR, as well as company policies and procedures, is mandatory.

Share this job

Hide company

More jobs at World Kinect

Company


Company mission

World Kinect Corporation focuses on advancing the energy transition to lower carbon alternatives through expanding their portfolio of energy solutions and providing customers with greater access to sustainably sourced energy.




Company benefits

  • High-performance culture
  • Opportunity to work in a culturally-diverse environment
  • Entrepreneurial environment
  • Career growth opportunities



Company values

  • Innovation
  • Collaboration
  • Efficiency
  • Sustainability



Company HQ

Miami
;