Remote Customer Service Advisor Job in Norwich, UK World Kinect

Who you are

• Work experience in a customer services role in a fast-paced office or Contact Centre
• Desire to build a career in customer service
• Excellent customer service skills
• Strong written and oral communication skills
• Strong interpersonal skills
• Collaborative approach
• Strong attention to detail
• Ability to work methodically
• Strong IT skills including Microsoft Office (Word, Excel, Email & Web)
• Strong data entry skills and high levels of accuracy

Desirables

• Entrepreneurial thinking
• Innovative thinking
• Collaboration
• Efficient execution
• Strong interpersonal skills
• Strong data entry skills
• Attention to detail
• Strong IT skills
• Strong written and oral communication skills

What the job involves

• The Customer Service Advisor is an important part of the Watson Team and is responsible for delivering an exceptional customer experience.
• The role requires taking inbound calls from customers, processing orders, and dealing with customer enquiries relating to orders and deliveries.
• Compliance with the Data Protection Act and GDPR, as well as company policies and procedures, is mandatory.