At Dairy Farmers of America, our 19,000 employees work with one goal in mind – to bring value to our family farm-owners. 

As a farmer-owned cooperative, DFA offers rewarding jobs across the nation in a variety of fields, including manufacturing, accounting, communications, marketing, economics, on-farm field services, and more.

We value our employees and reward them with competitive benefits, a supportive working environment, and growth opportunities. We capitalize on the strengths of each individual and ensure that each employee is challenged in their role. Through Dairy University, employees receive online training and job enhancement, classes. Employees also have the opportunity to grow within DFA.

We also want our employees to live a healthy lifestyle and offer a health and wellness program that provides access to online classes and materials tailored to help our employees make healthier choices, as well as an Employee Assistance Program that helps employees with legal and health issues, such as advice on parenting or stress management, and free counseling sessions.

At DFA, we understand that our employees provide value within our organization and in our community. We cultivate a culture of openness, transparency, and integrity where employees are encouraged to voice their opinions and share their ideas. We also believe we have a responsibility to give back the communities in which we operate and work to do so through the DFA Cares Foundation.

Dairy Farmers of America, Inc. is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.

Dairy Farmers of America

Farmer-owned, we are focused on securing markets and increasing value to our members throughout the entire dairy chain.

Kemps LLC, a subsidiary of Dairy Farmers of America, is seeking a Customer Service Associate in the Cedarburg Milk Plant to ensure daily and periodic orders and transactions are entered in a timely and accurate basis, utilizing a clear understanding of the order-to-cash process to provide a high level of customer service.

This position works remotely AND in the Cedarburg office.

Duties And Responsibilities 

Accurately keys both verbal and written orders after verifying content and/or calculating hash totals.Verifies daily check-off sheets to ensure all required orders are entered in the system.Accurately processes all documents related to billing (including credits, delivery confirmations, etc.)Communicates with both internal and external customers to investigate and resolve discrepancies in the order-to-cash process.Maintains files for all order-to-cash transactions and their supporting documents.Assists others in meeting daily and periodic deadlines.Special projects and miscellaneous duties as assigned.
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Education And Experience

High School Diploma or GED plus 1 year of related order-to-cash experience

EEO/AA/Female/Minority/Disabled/Veteran

$19 per hour