Customer Service Executive
Skills
CSEContact CentersCustomer ExperienceCustomer SatisfactionCustomer Service ManagementCustomer Service OperationsCustomer Support
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience of customer service and administrative environments
- Experience of handling calls in a Call Centre environment
- Some experience of handling emails or secure messages in a contact centre environment
Day to day
- The Customer Service Executive (CSE) will communicate with customers and advisers through calls and emails supporting various products.
- You will achieve personal objectives, work as a team and act as a role model.
- You will be an excellent communicator with customer focus, able to listen and empathise with customers.
Hiring process
- Closing Date: 10 October 2024