RemotevilleRemote Customer Service Generalist Job in Chantilly, VA Mosaic
Customer Service Generalist Mosaic
$ -
Attention To DetailCustomerCustomer SatisfactionCustomer ServicePhone EtiquettePurchase OrdersTimekeepingWritten
Senior (5-8 years) -
ChantillyVA
Our passion for design and personal service enables us to deliver quality product solutions for every interior project.
85+ employees
RetailB2BProductivityeCommerce
Open for applications
Role
Who you are
- Capability of thinking and acting independently with minimal supervision.
- Comfortable building and maintaining professional relationships with Locations and Customers.
- Possess proven skills in ownership of what it takes to achieve strong Customer Satisfaction results.
What the job involves
- Learn the functions for the 3 Customer Service Teams: Samples Residential and Commercial.
- Enter and maintain customer orders issue quotes and provide availability.
- Respond to all Customer communication messages promptly and professionally.
- Place and track Supplier Purchase Orders to maximize On Time Delivery to customer.
Company
Company mission
Mosaic is revolutionizing the interiors distribution sector by catering to the creative demands of modern builders and remodelers. We combine exceptional customer service with a diverse range of products, including custom cabinetry, plumbing, and flooring, sourced from esteemed partners globally. Our mission is to provide unique selections and optimum solutions, ensuring every project reflects the individuality of our customers.Company values
- Innovation
- Customer Focus
- Collaboration
- Quality