How Remoteville checks and expires listings
Customer Service Generalist
Skills
Attention To DetailCustomerCustomer SatisfactionCustomer ServicePhone EtiquettePurchase OrdersTimekeeping
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Capability of thinking and acting independently with minimal supervision.
- Comfortable building and maintaining professional relationships with Locations and Customers.
- Possess proven skills in ownership of what it takes to achieve strong Customer Satisfaction results.
Day to day
- Learn the functions for the 3 Customer Service Teams: Samples Residential and Commercial.
- Enter and maintain customer orders issue quotes and provide availability.
- Respond to all Customer communication messages promptly and professionally.
- Place and track Supplier Purchase Orders to maximize On Time Delivery to customer.