Remote Customer Service Job in Spokane, WA Magical Destinations Travel by Amy

Who you are

• Must have a reliable internet connection computer or smartphone
• Must be available to attend live and recorded trainings and meetings
• Must be self-motivated have a positive attitude and will be willing to learn and adapt
• Must be able to work independently but are you passionate about travel and love helping others create unforgettable experiences

What the job involves

• Research various destinations and needs of travel regarding prices customs weather conditions reviews etc
• Diagnose the clients' specifications and suggest suitable travel packages and/or services
• Organize travel from beginning to end
• Supply travelers with pertinent information and useful travel material
• Collect deposits and manage client payments
• Use promotional techniques and prepare promotional material to sell itineraries and tour packages
• Handle unforeseen issues and determine eligibility for credits/refunds
• Maintain relationships with key persons
• Keep financial statements and documents
• Ask for help and guidance when needed
• Proficiency in English; multilingualism is a plus
• Exemplary sales skills and customer oriented approach
• Well versed in various areas of travel (Domestic international business holidays groups individual etc)
• Ability to present persuade and communicate effectively
• Demonstrate ability to handle crises