How Remoteville checks and expires listings
Remote Customer Service
Skills
Customer ExperienceCustomer SatisfactionCustomer ServiceCustomer SupportDepositsItinerariesPhone Etiquette
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Must have a reliable internet connection computer or smartphone
- Must be available to attend live and recorded trainings and meetings
- Must be self-motivated have a positive attitude and will be willing to learn and adapt
- Must be able to work independently but are you passionate about travel and love helping others create unforgettable experiences
Day to day
- Research various destinations and needs of travel regarding prices customs weather conditions reviews etc
- Diagnose the clients' specifications and suggest suitable travel packages and/or services
- Organize travel from beginning to end
- Supply travelers with pertinent information and useful travel material
- Collect deposits and manage client payments
- Use promotional techniques and prepare promotional material to sell itineraries and tour packages
- Handle unforeseen issues and determine eligibility for credits/refunds
- Maintain relationships with key persons
- Keep financial statements and documents
- Ask for help and guidance when needed
- Proficiency in English; multilingualism is a plus
- Exemplary sales skills and customer oriented approach
- Well versed in various areas of travel (Domestic international business holidays groups individual etc)
- Ability to present persuade and communicate effectively
- Demonstrate ability to handle crises