RemotevilleRemote Customer Service Manager Job in NAMER AO Globe Life
Customer Service Manager AO Globe Life
$ -
Active ListeningContact CentersCustomer ExperienceCustomer SatisfactionCustomer ServiceCustomer Service ManagementNegotiationTeam Management
Junior (1-2 years) -
NAMER
AO is the largest distribution system of AIL, providing training and support for Associates throughout North America.
3245+ employees
B2CInsuranceHealthCommunity
Role
Who you are
- Excellent communication skills including active listening and problem-solving
- Ability to learn adapt and adjust on the go
- Work well with others and individually
- Possess a strong work ethic and drive to succeed
What the job involves
- Manage customer service operations remotely with a focus on building strong client and team relationships
- Mentor team members in customer service skills and processes
- Participate in weekly training calls and continuously seek to improve service standards
Application process
- Submit contact information and updated resume
- Review
- Zoom video conferencing interview
Company
Company mission
AO serves working families in America and Canada through the largest distribution system of Globe Life. Their mission emphasizes protection for every child and service for all working people.Company benefits
- Incentive trips with top leaders
- Incredible prizes like Jeep Wranglers MacBook Pros Airbnb getaways
- 100% remote work from anywhere
- Weekly training calls
Company values
- Flexibility
- Community
- Wellness
- Integrity
- Commitment