Remote Customer Service Representative Job in UK CheqUp

Who you are

• Immediate availability to start
• UK-based with the right to work in the UK
• Excellent command of the English language, both written and verbal
• Ability to work a flexible schedule, including weekdays and potential weekend shifts
• Strong interpersonal skills and a customer-centric approach
• Prior experience in customer support or a related field is preferred but not essential

Desirables

• Excellent English language skills
• Professionalism
• Strong interpersonal skills
• Customer-centric approach
• Flexible schedule
• Prior customer support experience

What the job involves

• Assist customers via email, providing timely and effective support
• Communicate efficiently with the team, adapting to workflows involving refunds, subscription renewals, pharmacy requests, doctor queries
• Demonstrate excellent English language skills and uphold high standards of professionalism in all interactions
• Collaborate closely with colleagues to ensure seamless customer experiences and resolutions

Application process

• Submit CV
• Submit brief cover letter