How Remoteville checks and expires listings
Customer Service Representative
Skills
Customer ServiceCustomer SupportMacOrganization SkillsPerformance ManagementStructured FinanceTechnical Support
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Must be able to show up consistently and on time
- Ability to work in a professional home office environment
- Mandatory attendance for certification
- Quiet distraction-free home workspace
- Wired high-speed internet and a Windows-based PC no Mac or Chromebook
Nice to have
- Previous remote work experience
- Familiarity with customer service best practices
- Strong organizational skills
- Ability to follow structured processes independently
Day to day
- Provide customer service support via phone to assist customers with inquiries and concerns
- Resolve issues using established processes and maintain accurate records of each interaction
- Work independently within structured systems while meeting performance standards during certification and production