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Remote Customer Service Specialist Job in UK apexanalytix

Customer Service Specialist apexanalytix
Conflict ResolutionCustomer ExperienceCustomer SupportPhone EtiquetteProfessionalRelationship BuildingSupplier Relationship ManagementWorkload PrioritizationWritten
Junior (1-2 years) - 
UK


Ultimate Supplier Management
460+ employees
B2BData AnalysisFraudFintech


Role


Who you are

  • Two (2) years of customer service, accounting/business related experience.
  • Experience contacting suppliers/customers by email and phone.
  • An Associate’s degree in accounting, business administration, or equivalent.
  • Adept at prioritizing duties in a fast-paced environment.
  • Strong attention to detail.
  • Excellent teaming skills.
  • Demonstrated ability to read and comprehend various account statements.
  • Outstanding verbal and written communication skills.
  • Proficiency in the use of Internet and MS Office (Excel, Word, Outlook) software application.

Desirables

  • Independent
  • Time Management
  • Reliability
  • Conflict Resolution



What the job involves

  • Achieve weekly and monthly individual targets: calls, exports, recoveries.
  • Maintain high-quality notes and tracking communication exchange with suppliers.
  • Work efficiently and independently, focusing on tasks and completing them ahead of time.

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Company


Company mission

apexanalytix revolutionizes technology and audit services, empowering customers to innovate in supplier relationships and transactions. Leading in supplier management with cutting-edge software, apexanalytix serves over 250 Fortune 500 and Global 2000 clients, dedicated to providing an unrivaled supplier management experience. Our culture emphasizes performance, respect, candid communication, and fun, fostering a diverse and inclusive environment.




Company benefits

  • Competitive benefits for countries served
  • BeWell@apex initiative for wellness
  • Strong Mentor Program
  • Internal Training Portal
  • Education, Tuition, Certification Assistance



Company values

  • Performance
  • Respect
  • Candor
  • Fun
  • Innovation
  • Diversity
  • Inclusivity
  • Customer-centricity



Company HQ

Greensboro
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