How Remoteville checks and expires listings
Customer Service Specialist
Skills
Conflict ResolutionCustomer ExperienceCustomer SupportPhone EtiquetteProfessionalRelationship BuildingSupplier Relationship Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Two (2) years of customer service, accounting/business related experience.
- Experience contacting suppliers/customers by email and phone.
- An Associate’s degree in accounting, business administration, or equivalent.
- Adept at prioritizing duties in a fast-paced environment.
- Strong attention to detail.
- Excellent teaming skills.
- Demonstrated ability to read and comprehend various account statements.
- Outstanding verbal and written communication skills.
- Proficiency in the use of Internet and MS Office (Excel, Word, Outlook) software application.
Nice to have
- Independent
- Time Management
- Reliability
- Conflict Resolution
Day to day
- Achieve weekly and monthly individual targets: calls, exports, recoveries.
- Maintain high-quality notes and tracking communication exchange with suppliers.
- Work efficiently and independently, focusing on tasks and completing them ahead of time.