RRemoteville
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Customer Service Specialist

Skills
Conflict ResolutionCustomer ExperienceCustomer SupportPhone EtiquetteProfessionalRelationship BuildingSupplier Relationship Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Two (2) years of customer service, accounting/business related experience.
  • Experience contacting suppliers/customers by email and phone.
  • An Associate’s degree in accounting, business administration, or equivalent.
  • Adept at prioritizing duties in a fast-paced environment.
  • Strong attention to detail.
  • Excellent teaming skills.
  • Demonstrated ability to read and comprehend various account statements.
  • Outstanding verbal and written communication skills.
  • Proficiency in the use of Internet and MS Office (Excel, Word, Outlook) software application.

Nice to have

  • Independent
  • Time Management
  • Reliability
  • Conflict Resolution

Day to day

  • Achieve weekly and monthly individual targets: calls, exports, recoveries.
  • Maintain high-quality notes and tracking communication exchange with suppliers.
  • Work efficiently and independently, focusing on tasks and completing them ahead of time.