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Customer Service Specialist
Skills
Adobe IllustratorAdobe PhotoshopBusinessCustomer SatisfactionCustomer ServiceLogistics ManagementOperations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2–3 years of customer service e-commerce or operations experience
- Strong communication skills and attention to detail
- Comfortable managing multiple priorities in a fast-paced environment
Nice to have
- Fast-paced
- Detail-oriented
- Adaptable
- Customer-focused
- Team-oriented
Day to day
- Serve as a primary customer contact from order intake through delivery, ensuring prompt and accurate communication.
- Manage custom patch orders, artwork details, proofs, and approvals with strong attention to detail.
- Coordinate timelines across sales, production, shipping, and fulfillment while resolving issues quickly and professionally.
- Support warehouse and fulfillment activities as needed, including special projects, bulk orders, and high-priority requests.