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Remote Customer Service Specialist

Skills
BookingsBudgetingClient ServicesCustomer SatisfactionCustomer ServiceCustomer SupportHospitality Industry
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Customer service skills
  • Client support and communication skills
  • Basic finance knowledge and processes
  • Ability to multitask across multiple client interactions
  • Strong problem-solving skills
  • Detail-oriented mindset
  • Experience in travel or hospitality is beneficial

Nice to have

  • Self-motivated
  • Travel-loving
  • Detail-oriented
  • Problem-solver
  • Multitasker

Day to day

  • Handle customer inquiries with professionalism and care
  • Respond to emails and phone calls promptly while supporting client needs
  • Assist with travel bookings reservations payments budgeting and invoices
  • Work closely with finance and travel teams to maintain smooth client service and satisfaction