How Remoteville checks and expires listings
Customer Service Specialist
Skills
Customer ExperienceCustomer SatisfactionCustomer ServiceCustomer SupportE&O InsuranceInternet AccessNegotiation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Must be 18 years of age or older and be a resident of the United States
- Must have a smartphone and/or a computer with reliable internet access
- Ability to interact communicate and negotiate effectively
- Ability to make travel and event recommendations based on clients' interests
- Ability to manage time and be organized
- Attention to accuracy and detail
- Strong verbal and written communication skills
- Computer and Internet knowledge
- Personal travel experience is not required but will be considered an advantage
Day to day
- Prepare plan and execute travel sales for airlines car rentals cruises hotels tickets/events and activities
- Process payments on behalf of the clients
- Provide all necessary documents to clients before and after travel
- Provide exceptional customer service to clients
- Maintain relationships with travel partners and vendors
- Work well in a group/team setting
- Stay up to date on the travel industry and policies
- Complete required certification within a timely manner
- Complete ongoing training with our company and travel partners