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Remote Customer Service Specialist Job in Denver, CO Magical Destinations Travel by Amy
Customer Service Specialist
Magical Destinations Travel by Amy
$ -
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
E&O Insurance
Internet Access
Negotiation
Phone Etiquette
Written
Entry-level/graduate
-
Denver
CO
Let's Make all Your Travel Dreams Come True!
1+ employees
Travel
Hospitality
Tourism
Open for applications
Role
Who you are
Must be 18 years of age or older and be a resident of the United States
Must have a smartphone and/or a computer with reliable internet access
Ability to interact communicate and negotiate effectively
Ability to make travel and event recommendations based on clients' interests
Ability to manage time and be organized
Attention to accuracy and detail
Strong verbal and written communication skills
Computer and Internet knowledge
Personal travel experience is not required but will be considered an advantage
What the job involves
Prepare plan and execute travel sales for airlines car rentals cruises hotels tickets/events and activities
Process payments on behalf of the clients
Provide all necessary documents to clients before and after travel
Provide exceptional customer service to clients
Maintain relationships with travel partners and vendors
Work well in a group/team setting
Stay up to date on the travel industry and policies
Complete required certification within a timely manner
Complete ongoing training with our company and travel partners
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Company
Company mission
We are a full service Travel Agency.
Company values
Positive
Hard-working
Highly motivated
Enthusiastic
Entrepreneurial
Company HQ
Danville
;
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