RemotevilleRemote Customer Service Specialist Job in UK SPX FLOW, Inc.
Customer Service Specialist SPX FLOW, Inc.
£ -
Commercial AwarenessCustomer ExperienceCustomer SatisfactionCustomer ServiceCustomer SupportInternal CustomersPhone EtiquettePurchase OrdersQuotations
Junior (1-2 years) - Mid-level (3-4 years)
UK
Improving the world through innovative and sustainable solutions
4035+ employees
B2B
Open for applications
Role
Who you are
- Previous work experience in a similar role in a manufacturing or engineering company
- ERP system knowledge (SAP preferred)
- Commercial awareness
- Fluent English
- Fluent in Italian
- Technical background nice to have
Desirables
- Can-do attitude
- Highly motivated
- Full of tenacity
What the job involves
- You will be looking after customers within the Nutrition & Health portfolio in the EMEA region predominantly in Europe
- Process customer quotation and order requests accurately as per service offer
- Follow up on responses and actions proactively
- Liaise with other departments to resolve customer queries
- Build meaningful relationships with customers, channel partners, and internal teams
Application process
- Apply now! Contact: Piotr.frydel@spxflow.com
Company
Company mission
SPX FLOW solves processing challenges, helping customers lower costs, increase uptime, save energy, reduce waste, and improve quality. We manufacture and deliver high-value technology, service and support to leading nutrition, health, and industrial businesses around the world. From dairy processors and mixers to our state-of-the-art Innovation Centers, we collaborate with customers to develop and perfect their critical manufacturing processes. Our inventive pumps, values and systems make it easy to provide end-users with high quality products while cutting production costs. We support you, as you support them. With operations in more than 25 countries, we meet the varying needs of our diverse customer base to make life safer, healthier and more sustainable.Company benefits
- Flexible working options
- Bonus structures
- Family-friendly policies
- Pension: 4% employee contribution 6% employer contribution
- Life Assurance: 3x salary 1x if not in company pension
Company values
- We are looking for an individual with a ‘can do’ attitude! Someone who can build meaningful relationships with our customers, channel partners, and internal teams. Excellent customer service skills are crucial in this role to understand our customers’ needs with the drive to deliver and exceed their expectations. Our Customer Service Team is the face of the organization, we need someone who is highly motivated, full of tenacity, who will strive to provide the best possible customer experience.