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Customer Service - Work From Home

Skills
BookingsCRM SoftwareCustomer SatisfactionCustomer ServiceEasily AdaptableFeedback ManagementPhone Etiquette
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Excellent customer service skills with an empathetic demeanor.
  • Strong problem-solving abilities and adaptability.
  • Comfortable with digital tools and effective communication.
  • Meticulous attention to detail for accurate client interactions.

Nice to have

  • CRM Software
  • Empathy
  • Tech Proficiency

Day to day

  • Provide exceptional customer service.
  • Handle inquiries and resolve issues effectively.
  • Offer booking assistance and travel support.
  • Implement feedback for enhanced customer satisfaction.
  • Maintain detailed records of client interactions.