RRemoteville
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Customer Success Manager

Skills
CheminformaticsClinical DevelopmentComputational ChemistryCustomer EngagementCustomer SuccessDrug DiscoveryOrganization Skills
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • B.Sc. in a life science M.Sc. or Ph.D. preferred.
  • At least three years of experience in a life sciences field related to drug discovery.
  • Experience with computational chemistry or cheminformatics in a research setting.
  • Strong communication and organizational skills.
  • Customer-service oriented with a passion for driving user success.

Nice to have

  • Ph.D. in Life Sciences
  • Research-oriented
  • Team player
  • Effective communicator

Day to day

  • Manage LiveDesign implementation projects from early-stage discussions through deployment training and growth.
  • Ensure long-term customer success through use of the Schrödinger Platform.
  • Collaborate internally with various teams to enable substantial growth and usage of accounts.
  • Represent real-world customer needs in product development meetings.