RRemoteville

How Remoteville checks and expires listings

Toloka logoToloka

Customer Success Manager

Skills
Critical ThinkingCustomer EngagementCustomer ExperienceCustomer SatisfactionCustomer SuccessEnterprise Solution DesignPresales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Strong communication skills with a background in AI/ML
  • Proven experience as a technical project manager or similar role
  • Capability to understand and design complex technical solutions
  • Experience with Python and basic software development principles

Nice to have

  • Experience in AirFlow
  • Experience in prompt engineering
  • Crowdsourcing experience

Day to day

  • Manage end-to-end client engagements focusing on enterprise clients
  • Work closely with internal teams to craft and deliver solutions meeting client's business goals
  • Build and maintain trust-based relationships with customers ensuring their AI/ML project success