RemotevilleRemote Customer Success Manager Job in United States Toloka
Customer Success Manager Toloka
$ -
Critical ThinkingCustomer EngagementCustomer ExperienceCustomer SatisfactionCustomer SuccessEnterprise Solution DesignPresalesProject ImplementationQuality Metrics
Junior (1-2 years) - Mid-level (3-4 years)
United States
Your high quality data partner for all stages of AI development
1015+ employees
Artificial IntelligenceB2BData AnalysisMachine Learning
Open for applications
Role
Who you are
- Strong communication skills with a background in AI/ML
- Proven experience as a technical project manager or similar role
- Capability to understand and design complex technical solutions
- Experience with Python and basic software development principles
Desirables
- Experience in AirFlow
- Experience in prompt engineering
- Crowdsourcing experience
What the job involves
- Manage end-to-end client engagements focusing on enterprise clients
- Work closely with internal teams to craft and deliver solutions meeting client's business goals
- Build and maintain trust-based relationships with customers ensuring their AI/ML project success
Company
Company mission
Toloka empowers businesses to build high quality, safe, and responsible AI by being the trusted data partner throughout all stages of AI development. With over a decade of experience, they offer a unique methodology that combines machine learning technology and human expertise, providing high-quality and scalable solutions.Company benefits
- Supports professional development
- Comprehensive insurance (life medical vision dental)
- 401k with company match
- Generous PTO and Paid Public Holidays
- Remote work flexibility and customized work schedule
Company values
- Empowerment
- Innovation
- Trust
- Collaboration
- Customer Centricity