Remoteville

Remote Customer Support Agent Job in United States Helplama

Remote Customer Support Agent Helplama
$10 -
TrainingCustomer ExperienceCustomer ServiceCustomer SupportMultitaskingOralPhone EtiquetteTechnical Support
United States


Dedicated Customer Support as a Service | Voice, Chat, Email
15+ employees
Customer serviceB2BeCommerceSupport


Role


Who you are

  • Exceptional written and verbal communication skills
  • Strong multitasking and time management abilities
  • Capability to remain composed and empathetic when dealing with upset or stressed customers
  • Proficiency in using computers and navigating software in a remote work environment



What the job involves

  • Deliver outstanding customer service via phone email and live chat
  • Quickly and effectively address and resolve customer inquiries
  • Maintain a professional and calm attitude when handling customer concerns


Application process

  • Apply through our website
  • Complete online assessment
  • Attend virtual interview

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Company


Company mission

Helplama provides expert customer support services, including voice and live chat, to help businesses boost sales and enhance customer experience. By offering flexible and accessible support, we empower brands and assist customers in their decision-making processes.




Company benefits

  • Flexible hours
  • Remote work



Company values

  • Expertise
  • Empowerment
  • Flexibility
  • Customer-Centric



Company HQ

Walnut
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