RemotevilleRemote Customer Support Engineer Job in UK Revvity
Customer Support Engineer Revvity
£ -
Customer ServiceCustomer SupportRoutine Maintenance
Junior (1-2 years) -
UK
Expanding the boundaries of human potential through science
2950+ employees
Healthcare
Role
Who you are
- Relevant education such as a Bachelor in Electronic Engineering or Biotechnology.
- Experience in Customer Service preferably with Life Science instrument applications.
- Strong customer service ethic and excellent communication skills.
- Willingness to travel with a full driving license.
What the job involves
- Perform field service following guidance from Customer Care and the Service Team Leader.
- Carry out installation maintenance and repair of life science and diagnostics equipment focusing on Reproductive Health Screening initially.
- Provide first line onsite user training for life science and diagnostics systems.
- Maintain accurate documentation and inventory records inline with the company’s quality management system.
Company
Company mission
Revvity provides health science solutions, technologies, expertise, and services that deliver complete workflows from discovery to development, and diagnosis to cure. With a specialized focus on translational multi-omics technologies, biomarker identification, imaging, prediction, screening, detection, and diagnosis, Revvity is revolutionizing what's possible in healthcare.Company benefits
- Strong technical support and mentoring
- Meaningful work with professional customers
- Focus on career development
- Collaborative and diverse environment
- Package inclusive of private healthcare and life insurance
Company values
- Innovative
- Resilient
- Customer-focused
- Global