What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Relevant education such as a Bachelor in Electronic Engineering or Biotechnology.
- Experience in Customer Service preferably with Life Science instrument applications.
- Strong customer service ethic and excellent communication skills.
- Willingness to travel with a full driving license.
Day to day
- Perform field service following guidance from Customer Care and the Service Team Leader.
- Carry out installation maintenance and repair of life science and diagnostics equipment focusing on Reproductive Health Screening initially.
- Provide first line onsite user training for life science and diagnostics systems.
- Maintain accurate documentation and inventory records inline with the company’s quality management system.