Remoteville

Remote Customer Support Specialist Job in EMEA WeDoSupport

Customer Support Specialist WeDoSupport
Attention To DetailDanishEnglish
Entry-level/graduate - Junior (1-2 years)
EMEA


Management company that simplifies the way businesses connect with their clients
80+ employees
Service ManagementCustomer SupportFraud PreventionRisk Management


Role


Who you are

  • Proficiency in Danish and English both written and spoken.
  • Proactive person with good support/sales skills.
  • Strong communication and negotiation skills.
  • Previous experience as a support agent will be considered an advantage.
  • Attention to detail.



What the job involves

  • Providing support in Danish by email and Live chats.
  • Processing with great attention to details and content.
  • Identifying clients' needs and proactively proposing solutions.
  • Focusing on customer expectations and satisfaction.
  • Working closely with our team to improve and establish the necessary processes.

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Company


Company mission

Founded in 2023 in Cyprus, WeDoSupport is more than just another service management company - we are a hub of dedicated professionals committed to taking your operations to the next level. At WeDoSupport, we believe in the power of care and support. We are all about providing a stable workplace in a dynamic, diverse, and inclusive environment that fosters development, growth, and effectiveness. Our team of seasoned professionals brings years of industry knowledge and hands-on experience, ensuring we deliver unparalleled operational services to our clients’ businesses.




Company benefits

  • Up to 50% monthly bonuses.
  • Snacks in the Office.
  • 24 days of vacation per year.
  • Paid sick leave.
  • Attractive office location and facilities.
  • Private health insurance.
  • Breakfasts and lunches in the office.
  • Language classes.
  • Social Club of the Company.
  • Birthday wedding and newborn gifts.
  • Team-building events and activities.
  • Career growth opportunities.



Company values

  • Care
  • Support
  • Stability
  • Diversity
  • Inclusivity
  • Development
  • Growth
  • Effectiveness
  • Knowledge
  • Experience



Company HQ

Limassol
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