RemotevilleRemote Customer Support Team Leader Job in UK RLDatix
Customer Support Team Leader RLDatix
£ -
Attention To DetailBank AccountingCustomer SupportData EntryEasily AdaptableEscrowKey Performance IndicatorsNumeracyPayroll AdministrationService-Level AgreementsCommunicationTeamworkLeadershipManagementProblem SolvingDecision MakingPlanningOrganisingAnalytical ThinkingBuilding RelationshipsInnovationFlexibilityAdaptability
Mid-level (3-4 years) - Expert (9+ years)
UK
We're on a mission to change healthcare by helping organizations drive safer, more efficient care. Visit www.rldatix.com
1215+ employees
Healthcare
Open for applications
Role
Who you are
- Recruit staff according to policies
- Ensure payroll compliance and resolve discrepancies
- Lead, motivate, and manage staff
- Provide guidance to team members
- Manage teams to deliver customer needs and improve efficiency
- Maintain highest standards of confidentiality
Desirables
- Recruitment Agency experience
- NHS experience
What the job involves
- Manage payroll and support teams, ensuring delivery of functions for customer base, maintain SLAs and KPIs
- Lead, motivate, develop, and performance manage staff to achieve best performance
- Ensure payroll compliance, resolve discrepancies, and provide guidance to team members
- Manage team to deliver customer needs, improve efficiency, and build positive team culture
Company
Company mission
RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety.Company benefits
- Fixed Term Contract
- Professional Development Opportunities
- Healthcare Industry Exposure
Company values
- Innovation
- Safety
- Quality
- Customer-focused