Remote Customer Support Team Leader (Maternity Cover) Job in UK RLDatix

Who you are

• Recruit and manage staff in accordance with company policies
• Ensure payroll compliance and provide guidance to junior team members
• Demonstrate analytical and problem-solving skills
• Deliver customer needs and improve team efficiency
• Maintain high standards of confidentiality
• Communicate effectively with colleagues and senior management
• Plan and organize department activities within allocated budgets
• Stay up-to-date with industry trends and developments
• Develop effective relationships with colleagues and customers

What the job involves

• Manage payroll and support teams to ensure timely and accurate processing of payroll
• Provide leadership and direction to the department
• Lead, motivate, communicate with, and develop staff
• Balance payroll accounts and resolve discrepancies
• Drive a culture of continual process improvement within the teams
• Oversee bank accounting in respect of payroll escrow accounts