Remote Customer Technical Manager Job in UK GTT

Who you are

• Minimum 5 years’ experience in the industry
• Experience working autonomously in a multi-vendor environment
• Knowledge of ITIL methodologies
• Experience in security areas (SASE, DLP, CASB, SaaS API, SAAS inline, IDS/IPS, Sandboxing)
• Experience with routing and switching on various platforms
• Expertise in Cisco and Juniper
• Next-Gen Security and Cloud Security expertise (Palo Alto, Fortinet)
• SD-Wan technologies expertise (Aruba Silverpeak, VMWare, Fortinet)
• Experience with cloud providers (Azure, AWS, Google)
• Ability to translate business requirements into architectural solutions
• Awareness of financial impacts of decisions and cost reduction opportunities
• Experience with major international/global accounts

Desirables

• Strategic planning skills
• Analytical thinking
• Flexibility
• Problem solving abilities

What the job involves

• The Technical Manager will own the technical integrity of a customer solution and align it with their business needs.
• Develop client solutions and present them to leadership and technical teams.
• Contribute technical responses to RFI and RFPs and help with security and network audits.
• Manage the customer solution lifecycle, including risk assessment and documentation.
• Stay updated with industry networking updates, technologies, and best practices.