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Customer Technical Manager
Skills
Cloud Access Security BrokerEdge ComputingInfrastructure As A ServiceMultiprotocol Label SwitchingNetwork InfrastructureSD-WANSilver Peak SD-WAN
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum 5 years’ experience in the industry
- Experience working autonomously in a multi-vendor environment
- Knowledge of ITIL methodologies
- Experience in security areas (SASE, DLP, CASB, SaaS API, SAAS inline, IDS/IPS, Sandboxing)
- Experience with routing and switching on various platforms
- Expertise in Cisco and Juniper
- Next-Gen Security and Cloud Security expertise (Palo Alto, Fortinet)
- SD-Wan technologies expertise (Aruba Silverpeak, VMWare, Fortinet)
- Experience with cloud providers (Azure, AWS, Google)
- Ability to translate business requirements into architectural solutions
- Awareness of financial impacts of decisions and cost reduction opportunities
- Experience with major international/global accounts
Nice to have
- Strategic planning skills
- Analytical thinking
- Flexibility
- Problem solving abilities
Day to day
- The Technical Manager will own the technical integrity of a customer solution and align it with their business needs.
- Develop client solutions and present them to leadership and technical teams.
- Contribute technical responses to RFI and RFPs and help with security and network audits.
- Manage the customer solution lifecycle, including risk assessment and documentation.
- Stay updated with industry networking updates, technologies, and best practices.