How Remoteville checks and expires listings
Customer Voice and Review Committee Member
Skills
Analytical SkillsCustomer ExperienceCustomer SatisfactionMarketingNegotiationResearch SkillsTeam Leadership
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Confidently represent customer views with lived experience and facts
- Commitment to Yorkshire Housing values, openness, and equality of opportunity
- Ability to dedicate around two days a month to the role
- Willingness to engage in a creative selection process
Nice to have
- Confident
- Customer advocate
- Proactive
- Committed
- Values-driven
- Open-minded
Day to day
- Join a committee of 13 customers as an advocate for customer voices at Yorkshire Housing
- Provide proactive recommendations and ideas for service improvements
- Attend monthly meetings, excluding August and December, and perform preparatory work such as reading papers and reviewing data
Hiring process
- Submit application online via recruitment platform
- Personalized application process
- Access candidate portal
- Submit by 30th August 2024