Remote Data Entry / Customer Service Representative
Skills
TrainingCustomer ServiceData EntryData VerificationDatabasesDigital ChannelsEnglish
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven experience in data entry customer service or similar administrative role
- Exceptional attention to detail and high accuracy
- Excellent written and verbal communication skills in English
- Proficiency in Microsoft Office Suite particularly Excel
- Strong organisational and time-management skills
- Ability to work independently in a remote setting
- Reliable high-speed internet connection and quiet home office
Nice to have
- Meticulous
- Customer-focused
- Self-motivated
- Organised
- Empathetic
Day to day
- Accurately enter update and maintain data in company databases and internal systems
- Verify and cleanse records to preserve data accuracy and integrity
- Respond to customer enquiries professionally via email and other digital channels while resolving issues promptly