Dedicated Technical Support Engineer
Skills
Customer ServiceElevator PitchesNetworkingOperating SystemsTechnical SupportTroubleshooting
What the job involves
The main requirements, responsibilities and hiring steps.
Day to day
- You will join Broadcom’s VCF team supporting the VCF product suite.
- Help customers shift their workforce to remote and hybrid.
- Support customers, troubleshoot and overcome challenges in their operation.
- Upskill on global support processes and products.
- Support dedicated customers and team in day 2 operations.
- Advocate for customers' usage of Broadcom Suite to R&D, engineering, and product development.
- Resolve customer technical issues and support day 2 operations.
Hiring process
- Create candidate login account. Sign-In if existing user.
- Apply via candidate login.