Delivery Lead

Skills
Business TransformationCustomer Relationship ManagementEngineeringEnglishIT EscalationLeadershipRisk Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Years running complex cross-functional delivery, ideally on AI or technology transformation programmes
  • Coordinate across technology product risk and operations without needing chasing
  • Write a risk register that leadership actually reads
  • Comfortable translating between technical teams and business stakeholders in both directions
  • Fluent English and able to work async across a globally distributed team
  • Stay calm when a programme wobbles and fix issues quietly

Nice to have

  • Calm under pressure
  • Strong communicator
  • Proactive
  • Cross-functional mindset
  • Async working comfort

Day to day

  • Own day-to-day delivery of live client AI programmes from end to end
  • Plan programmes carefully, track milestones and align resources across teams
  • Identify risks early and escalate with clear mitigation plans
  • Manage governance reporting and stakeholder communication under scrutiny
  • Translate client business needs into engineering requirements the team can build against

Hiring process

  • Message Farah directly or apply