Design Manager

Skills

Professional SkillsAnalyticsDesign ManagementDesign ThinkingFigmaHotjarKey Metrics

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

Demonstrated experience establishing flexible systems and programmatic approaches to organizational challenges
Expert knowledge of human-centered design methodologies and design thinking principles
Demonstrated experience with Figma
Demonstrated experience utilizing Google Analytics, Adobe Analytics, or other analytics tools
Demonstrated experience with data visualization tools and techniques, such as heat maps
Demonstrated experience connecting design operations to teams working in an agile environment
Demonstrated experience in developing and executing visionary design
Proven ability to manage operations in ambiguous situations with diverse partners
Ability to understand complex stakeholder requirements
Demonstrated experience as a mentor or team lead
Experience with visual design
Expert ability to craft solutions that improve the quality and delivery of design for digital products and services
Demonstrated experience managing and building scalable design processes for multiple complex programs and teams in an iterative, fast-paced environment
Expert ability to manage cross-functional projects, dependencies, and bottlenecks
Experience collaborating with and motivating cross-functional teams to deliver exceptional products
Ability to balance long-term strategic thinking and near-term organization, planning, and execution

Nice to have

Experience working with government agencies
Understanding of front-end development principles
Experience working with a variety of visual design and prototyping tools
Experience working with SEO Tools
Experience with Quantrum Metric and Hotjar
Experience with collaboration tools
Experience planning and facilitating participatory design

Day to day

Lead design operations on cross-functional teams to support delivery of digital products and services
Create conditions for teams to perform optimally by managing design processes, tools, and business outcomes
Coach teams to adopt human-centered and inclusive principles and adaptive systems

Hiring process

Introductory Interview: Build rapport, explore career and educational background, discuss salary expectations, role requirements, and set expectations for the interview process
Technical Interview: Discuss project background and technical capabilities
Business Interview: Interview with leadership to finalize decision

Company

Why this team might suit you

Mission, benefits, values and useful company context.

Mission

At Fearless, we have a unique opportunity to change the world. Because we serve the government sector, we’re able to build powerful and scalable technologies that make a real difference in people’s lives. We don’t take this responsibility lightly. In fact, we work hard to help our clients think bigger about how to provide services and experiences in the digital age. Using best-in-class technology and agile and DevOps approaches, we’re modernizing and transforming the experiences of millions of people. We're constantly pushing the envelope so that we don’t just stay ahead of the tech industry: we help drive it forward. We've made it our mission to do more than just build software. We create tools that empower users and change lives. Our experienced engineers understand that technology is fluid, and they embrace complexity and consider security throughout the development process. They work with cross-functional teams to build powerful, holistic applications for our customers that include everything from responsive and user-friendly front-end dashboards to secure and robust back-end infrastructures. Our engineers pride themselves on using the latest technology approaches and often collaborate with other respected team members about particularly thorny issues. The result is an engineering team that’s on top of its game! We've created a work culture at Fearless that makes our team members excited to come to work every day. That’s why we encourage our team members to pursue their passions, both in and out of the office.

Benefits

Life-friendly schedules
Family-friendly workplace
100% premium coverage for medical HSA plan
HMO or PPO plans coverage
Dental and vision premiums coverage
Medical and dependent care FSA options
Life insurance, short- and long-term disability coverage
Legal planning and support insurance
Tech, education / training, and wellness allowances
Safe Harbor 401(k) plan with employer contributions
Referral bonus
Total Pet Plan
Employee Assistance Program
12 weeks of FMLA paid at 100%
PTO as a lump sum allowance
Sick leave

Values

At Fearless, we have a unique opportunity to change the world. Because we serve the government sector, we’re able to build powerful and scalable technologies that make a real difference in people’s lives. We don’t take this responsibility lightly. In fact, we work hard to help our clients think bigger about how to provide services and experiences in the digital age. Using best-in-class technology and agile and DevOps approaches, we’re modernizing and transforming the experiences of millions of people. We're constantly pushing the envelope so that we don’t just stay ahead of the tech industry: we help drive it forward. We've made it our mission to do more than just build software. We create tools that empower users and change lives. Our experienced engineers understand that technology is fluid, and they embrace complexity and consider security throughout the development process. They work with cross-functional teams to build powerful, holistic applications for our customers that include everything from responsive and user-friendly front-end dashboards to secure and robust back-end infrastructures. Our engineers pride themselves on using the latest technology approaches and often collaborate with other respected team members about particularly thorny issues. The result is an engineering team that's on top of its game! We've created a work culture at Fearless that makes our team members excited to come to work every day. That’s why we encourage our team members to pursue their passions, both in and out of the office. Fearless named to INC 5000, as one of the fastest-growing companies in US.