RemotevilleRemote Dev Support Engineer Job in Superior, CO Qualia
Dev Support Engineer Qualia
$130000 - $150000
C#EscrowFiddlerIdentifying IssuesServer AdministrationTroubleshootingWeb TechnologiesWritten
Mid-level (3-4 years) - Senior (5-8 years)
SuperiorCO
Powering Real Estate's Digital Transformation.
445+ employees
B2BReal EstateTechnologyFintech
Role
Who you are
- Experience with C# or equivalent object-oriented language.
- Ability to write and diagnose SQL queries.
- Experience with monitoring tools like Application Insights or Elastic.
- Strong technical/software skills, excellent organization, and interpersonal capabilities.
- Ability to work with all levels of customers, including end-users, management, and executives.
Desirables
- Remote possibilities
- IIS proficiency
- MS Office products proficiency
What the job involves
- Support administrators and users of the Resware production platform.
- Provide high-touch, quick-response customer support.
- Troubleshoot customer infrastructure issues, including .Net patch levels.
- Monitor customer sites proactively to address pain points.
- Maintain productivity and quality standards.
Application process
- Robust online onboarding program
- Biweekly all-hands meetings
- Variety of internal virtual events
Company
Company mission
Qualia provides innovative technology solutions in the real estate industry, transforming the home buying and selling process into a simpler, more secure, and enjoyable experience for all stakeholders. Our platform connects homebuyers, sellers, mortgage lenders, and real estate professionals, providing seamless transactions and exceptional customer support, all while maintaining a commitment to transparency and efficiency.Company benefits
- Comprehensive health plans
- 401(k) program
- Commuter benefits
- Professional development
- Parental leave
- Flexible time off policy.
Company values
- Innovation
- Customer Focus
- Integrity
- Inclusivity