Converted are an award winning digital performance agency with offices in Sheffield and London.  

We help companies improve their brand perception, results and growth through expert consultancy and implementation. 

 We have qualified and experienced  experts in the following fields of digital:

Digital Marketing
 
SEO - Organic Search
PPC - Pay Per Click Marketing
Social Media - Social Management and Paid Advertising
Email Marketing
Media Buying & Programmatic Marketing
Display Marketing

Creative Services

Branding
Web Design
eCommerce 
Landing Page & Micro-sites. 
Display ad creative. 

Conversion Optimisation Services

CRO - (Conversion Rate Optimisation) 
Analytics Auditing
Tracking - Planning and implementation 

We work with on a wide variety of prohect types from localised SME campaigns, up to multi-national, multi lingual projects. Our client base includes customers in  Europe, Asia, the Caribbean, USA and more. 

Converted currently operate in industries such as: eCommerce, Travel, Health, Finance, Lead Generation, Start-ups and Charities.  

How do we deliver our results? Identify, Understand, Engage, Convert. 

It's that simple.

Converted

Digital Agency Project Manager

Full-time Freelance | Remote | Ongoing Contract

We are looking for an experienced Digital Agency Project Manager to take ownership of client delivery across digital marketing services - including SEO, PPC, CRO, and creative projects - ensuring cohesive strategy, timely execution, and outstanding client outcomes.

This is an ongoing freelance position requiring 5 hours/day minimum, with full-time availability strongly preferred. You may be based anywhere, but you must maintain overlap with UK business hours to attend daily team Google Meet call and multiple client calls per week.

This is not a purely administrative role. You’ll play a strategic part in client relationships, cross-functional coordination, and performance oversight - acting as the glue that binds specialists and ensures delivery aligns with business goals.

The Role

You’ll serve as the primary point of contact for our tier 1 clients, managing calls, communication, project planning, priorities, and deadlines - while maintaining oversite of tier 2 & 3 accounts alongside their account managers.

Your Responsibilities Will Include

Acting as the key liaison for tier 1 clientsLeading or participating in several client and account manager calls each weekOwning project plans, priorities, actions, and deadlinesCoordinating work across SEO, PPC, CRO, design, and other specialistsEnsuring all services contribute to a unified client strategyTranslating strategic discussions into clear, time-bound actions and ownersProactively monitoring progress and flagging potential delaysIdentifying delivery risks, performance concerns, and communication gapsConstructively challenging specialists when priorities or recommendations need scrutinyAdvocating for strategy over scope creep by respectfully pushing back on client requests that conflict with agreed goalsMaintaining visibility across lower-touch accounts to surface risks and opportunitiesSupporting client retention, renewals, and relationship growthIdentifying upsell or strategic project opportunitiesReporting to and collaborating closely with the management teamContributing to the evolution of our project management frameworks and workflows

Essential Experience

You must have:

Proven experience in project or account management within a digital marketing agencyExperience managing multi-service client accounts or complex cross-functional projectsA solid understanding of how digital agency teams operate and deliver valueConfidence leading client calls and managing senior stakeholdersStrong, clearly spoken and written English-suitable for high-stakes commercial conversationsStrong organisational, prioritisation, and follow-through skillsThe confidence to question assumptions and hold both clients and internal teams accountableThe ability to grasp the commercial intent behind deliverables - not just task movementReliable daily availability with overlap of UK business hours

Please don't apply if you do not have demonstrable digital agency experience.

Preferred Knowledge

Familiarity with the following areas is advantageous (though technical expertise is not required):

SEO best practices and performance metricsPPC, paid social, and broader paid media strategiesCRO principles and conversion funnel optimisationWebsite design and development project lifecyclesAnalytics, tracking setup, and performance reporting tools

You don’t need to be the specialist delivering each service - but you must understand enough to coordinate effectively, identify dependencies, ask insightful questions, and communicate confidently with clients and internal teams.

Working Arrangement

Contract Type: Freelance (ongoing, no fixed end date)Hours: Minimum 5 hours/day (full-time availability highly encouraged)Location: Fully remote—must maintain overlap with UK business hoursMeetings: Daily team Google Meet + several client calls weeklyReporting: To the management teamPayment: Via Wise, within 48 hours of month-end invoice

How To Apply

We welcome applications from qualified candidates who meet the essential criteria. To apply, please submit the following via this platform:

Your CV – Clearly outlining your digital agency experience, including client types and services managedYour proposed rate – Hourly or daily, in USD or GBPAvailability details – Daily hours, current location, time zone, and confirmation of UK business hours overlap

Applications missing any of the above will not be reviewed. Please submit only through this platform or the application form link - no emails, or recruitment agencies please.

Shortlisted candidates will be contacted within 10 working days.

Skills: ppc,seo,digital project management,project management,digital agency

Digital Agency Project Manager - PPC, SEO, CRO

What the job involves