Digital Product Owner, DPMS
Skills
AdoptionBusiness IntelligenceContinuous ImprovementCustomer ExperienceCustomer SuccessData AnalyticsEmerging Technologies
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 1-4 years of product management or product owner experience
- Passionate problem solver
- Eager to learn and adopt AI in daily workflows
- Customer facing experience is an advantage
- Experience in health dental or benefits industry is an advantage
- Proven track record working with cross-functional teams
- Strong analytical and problem-solving skills
Nice to have
- Customer focused
- Highly data-driven
- Curious
- Comfortable with ambiguity
- Strong communicator
- Fast learner
- Collaborative
Day to day
- Serve as the voice of the customer by understanding user needs workflows pain points and outcomes through interviews observation usability testing and ongoing engagement
- Drive product discovery with customers Product Management Design Engineering Sales Support and Customer Success to identify opportunities validate assumptions and shape product direction
- Use AI-powered tools and product analytics to accelerate research ideation prototyping requirements creation decision-making and continuous improvement